How do I program my ShoreTel 230 phone?

Programming Custom Buttons On The ShoreTel 230 IP Phone

  1. Press the Options button, followed by your password and then press #.
  2. Scroll through the list to option 4.
  3. Press the Edit soft key.
  4. Press the custom button that you would like to program.

How do I change the name on my ShoreTel 230 phone?

Navigate to Home > Settings > Personal Information, which opens the Personal Information screen displaying the Contact tab. In the Contact Information “Name” area, click the existing name to the right of First and/or Last, and edit as desired. To save the changed name(s), click the check mark to the right.

How do I use my ShoreTel phone?

Lift handset. Dial 4-digit extension number or press the speed dial line appearance button if speed dial has been set up for you….TO PLACE AN EXTERNAL TELEPHONE CALL:

  1. Lift handset.
  2. Dial your trunk access code 9 and the telephone number for local calls.
  3. For long distance calls, dial 9+1+AC+telephone number.

How do I see missed calls on ShoreTel 230?

To filter the calls in your call history, do the following:

  1. Press the More soft key.
  2. Press the Filter soft key.
  3. Use the navigation key to scroll to one of the following options: Select To to show all outbound calls. Select From to show all inbound calls. Select Missed to show all missed calls.
  4. Press the OK soft key.

How do you reset a ShoreTel 230?

Press the Mute button, which is the second round, gray button located to the right of the handset. The phone’s LED light should be off at this point. If it lights up, pick up and then replace the handset. Then, type R-E-S-E-T on the keypad followed by the # key located in the bottom right corner of the keypad.

How do I connect my ShoreTel phone to my computer?

Connect one end of the Ethernet cable to the Ethernet port on the ShoreTel IP Phone. 2. Connect the other end of the Ethernet cable to a network wall port that supports Power over Ethernet. After a few seconds, the ShoreTel IP Phone powers on and runs through a series of system tests.

How do I reset ShoreTel?

Reset a ShoreTel Phone To Factory Defaults

  1. Step 1 – Make sure the phone is not off hook, then press the mute button and release it.
  2. Step 2 – Immediately dial the numbers “772667” and hit the pound key.
  3. Step 3 – Enter the phone password.
  4. Step 4 – The phone will reset into “KPD Mode”.
  5. Step 5 – Power cycle the phone.

How do I connect ShoreTel?

Connect Power over Ethernet: Connect one end of the Ethernet cable to the Ethernet port on the ShoreTel IP Phone. 2. Connect the other end of the Ethernet cable to a network wall port that supports Power over Ethernet. After a few seconds, the ShoreTel IP Phone powers on and runs through a series of system tests.

How do I reset my ShoreTel ip420?

Where can I find ShoreTel IP 230 user manual?

Your Phone’s Display Your ShoreTel IP phone’s display shows your name and extension, call handling mode]

How to take a call off hold on a ShoreTel 230?

Hold, or press the call’s custom key, if available. On the ShoreTel 230 and 230 phones, the custom key blinks green, at which point you can safely place the handset on hook (or press the speaker or headset button) without ending the call. To take the call off hold, press the custom key with the blinking green LED, or press the Hold button

What does double ring mean on ShoreTel 230g?

A double ring signals an internal call, while a single ring signals an external call. On ShoreTel 230 and 230g phones, the call key also blinks green. If the information is available, the caller’ s name, number, and the incoming call icon appear on your display, as shown in the figure below.

How to transfer a ShoreTel call to another ShoreTel extension?

To answer the incoming call and put the curr ent call on hold, press the Hold button . To return to the previous call, press the call appearance key or press the Hold button again to toggle through the calls. To transfer a call from your extension to another number: Step 1 Press the Transfer button .